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Culture

Async by default: writing onboarding that scales

Dario Amin

Dario Amin

People & Culture

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8 min read

Async by default: writing onboarding that scales

Documentation that lets new hires onboard themselves.

Write it once

Every question a new hire asks in their first week is a gap in your documentation. Answer it in writing, once, and the next hire onboards themselves, and the one after that.

Async onboarding isn’t colder. Done well, it’s warmer: it frees your team from repeating themselves so they can spend real time on the human moments.

Structure beats volume

A short, well-ordered handbook beats a sprawling wiki nobody can navigate. Write for the reader on day one, not the archivist on day one thousand.

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Culture

Onboarding

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Dario Amin

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Dario Amin

Writes about culture, documentation, and how teams keep their shape as they grow.

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